Privacy policy

Last updated: 8 March 2026

DEMO V2 operates this website and online store, including all associated information, content, features, tools, products and services, to provide you with an online shopping experience (the “Services”).

The store is hosted and operated through the Shopify platform, which enables us to provide and manage the Services.

This Privacy Policy describes how DEMO V2 collects, uses, processes and shares your personal information when you access https://demov2.fr, use the Services, make a purchase or transaction, or communicate with us.

By using the Services, you acknowledge that you have read this Privacy Policy and accept the practices described below.

1. Data controller

The data controller is:
DEMO V2
Sole proprietorship
Email: demoversion49250@gmail.com

As data controller, we determine the purposes and means of processing your personal data.

2. Personal information we collect

“Personal information” means any information that can identify you directly or indirectly. We may collect the following categories of information:

Contact details

  • First and last name
  • Postal address
  • Billing address
  • Shipping address
  • Email address
  • Telephone number

Payment information

Payments are processed by secure providers (Shopify Payments, PayPal, etc.). We do not directly store your full payment card details.

Information collected may include the payment method used, payment confirmation and transaction-related information.

Order information

  • Products viewed or added to the cart
  • Orders placed
  • Transaction history
  • Returns or exchanges

Communications

Information you provide when you contact customer service, send a message or make a request by email.

Technical data

When you use the website, certain data is collected automatically: IP address, device type, browser, operating system, connection information, pages viewed and interactions with the website.

This data may be collected through cookies or similar technologies.

3. Sources of data collection

Directly from you

When you place an order, create an account, complete a form or contact customer service.

Automatically

When you browse our website, through cookies, analytics technologies and Shopify tools.

Through service providers

Certain providers may process data on our behalf, particularly for payments, shipping, website hosting and traffic analysis.

4. How we use your personal information

We use your data for the following purposes:

Order fulfilment

  • Processing payments
  • Preparing and shipping orders
  • Managing returns or refunds
  • Communicating order tracking information

Customer service

  • Responding to your requests
  • Providing assistance
  • Handling complaints

Improving the website and services

  • Analysing website usage
  • Improving the user experience
  • Personalising certain features

Marketing and communications

With your consent where required, we may send promotional emails, information about new products and commercial offers. You can unsubscribe at any time using the link in the emails.

Security and fraud prevention

We may use certain data to detect fraud, secure payments and protect the platform.

Legal obligations

We may process certain data to comply with tax, accounting and applicable legal obligations.

5. Sharing personal information

We may share certain information with third parties where necessary.

Service providers

In particular, for website hosting (Shopify), payments, order shipping and traffic analysis. These providers may only use the data as part of the services they provide.

Legal obligations

We may disclose certain information if required by law or in connection with legal proceedings.

Business transaction

In the event of a merger, acquisition or restructuring, certain data may be transferred in accordance with applicable law.

6. Shopify

The store is hosted by Shopify Inc. Shopify may collect and process certain data necessary for the store to operate and for orders to be fulfilled.

For more information: https://privacy.shopify.com/fr

7. Cookies and similar technologies

Our website uses cookies to ensure the website functions, remember certain preferences, analyse traffic and improve the user experience.

You can manage or disable cookies in your browser settings.

8. Data retention

We retain your personal information only for as long as necessary to process orders, comply with legal obligations and resolve potential disputes.

Certain transaction-related data may be retained in accordance with accounting and tax obligations.

9. Data security

We implement technical and organisational measures to protect your personal data. However, no transmission of data over the internet can be guaranteed to be completely secure.

10. Your rights (GDPR)

Under the General Data Protection Regulation (GDPR), your rights include:

  • The right to access your data
  • The right to rectification
  • The right to erasure
  • The right to restriction of processing
  • The right to object
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, contact us at: demoversion49250@gmail.com.

We may ask for proof of identity to process your request.

11. Minors' data

The Services are not intended for people under 16. We do not knowingly collect personal data about minors.

12. International data transfers

Certain data may be processed or stored outside the European Union, particularly through Shopify's services. In such cases, appropriate safeguards are put in place in accordance with the GDPR.

13. Changes to this Privacy Policy

We may amend this Privacy Policy to reflect legal changes, technical developments or changes in our practices. The update date will be shown at the top of this document.

14. Contact

For any questions about this Privacy Policy or the processing of your personal data:
Email: demoversion49250@gmail.com

Users located in the European Union also have the right to lodge a complaint with the competent data protection authority (in France: the CNIL).